Adding Multi Factor Authentication - New Phone
- Go to ras1.cloudtopremote.com
- Sign in using the provided credentials from your Welcome Letter.

After entering your credentials, you should receive the following QR code.
Download Microsoft Authenticator to your mobile device. You can scan the below QR codes with your phones camera, or search "Microsoft Authenticator" on the app store.
IOS:


Android:


Open the Microsoft Authenticator app once installed. At the bottom left, select "Scan QR Code".

The app will open your Camera, scan the QR code onscreen and it should automatically add the new Authenticator to your app.

Use the six-digit code from the newly added Authenticator to sign in.

All set! Your Authenticator is now setup and ready to go! If you still need assistance please reach out to the helpdesk.
Related Articles
Adding Multi Factor Authentication - New Phone - 2025
Go to ras.cloudtopremote.com Sign in using the provided credentials from your Welcome Letter. After entering your credentials, you should receive the following QR code. Download Microsoft Authenticator to your mobile device. You can scan the below QR ...
Adding a New User
If you would like to add a new user to your account, simply send us a ticket with your request including the user's name and their email address. We will get them set up on our end, and email back their login credentials. Please let us know if you ...
QuoteWerks getting an e-mail authentication error
When trying to send an e-mail, you might receive an error message mentioning "authentication". This means your email settings are incorrect. Check with the person that manages your e-mail. Here is some of the things that sometimes go wrong: 1) Multi ...
Do you offer phone support?
Support Ticket and Communication Policy At CloudTop Office, our goal is to provide efficient and effective support to all our clients. To ensure thorough tracking and resolution of issues, we primarily utilize our ticket system to handle support ...
Adding an App to QuickBooks Web Connector
To initially set up your web app with QuickBooks Desktop, follow the steps below. Step 1: Access Web Connector 1. Open QuickBooks Desktop. 2. Navigate to the top menu, select File. 3. Select Update Web Services from the dropdown. 4. Click on the ...