Unable to Authenticate User for SMTP Email Send (for GoDaddy)
You may encounter a message of this variant:
With Microsoft 365 accounts, the error can occur when a user tries to send an email, but the SMTP authentication is blocked inside the Microsoft 365 settings by the company.
Solution:
Your organization must enable Authenticated SMTP within the administrator settings. This will be through either Microsoft 365 Admin Center for a specific user/users or PowerShell if required for an entire organization.
KEY NOTE: For GoDaddy Microsoft 365 users it won't be possible to enable SMTP for individual users, but only for the whole organization through PowerShell.
Below are the suggested steps in order to enabler Authenticated SMTP for a Specific Account :
1. First, go to the 'Microsoft 365 Admin Center' (https://admin.microsoft.com/)
2. Go to Users and then Active users to select the user for whom you want to enable this setting
3. Then go to Mail, and then Manage email apps
4. Make sure Authenticated SMTP is enabled and then save changes.
In order to enable Authenticated SMTP for an entire organization, here are our suggested steps:
1. First, log into the organization via PowerShell
2. Execute the following "Set-TransportConfig -SmtpClientAuthenticationDisabled $false".
For more details, please take a look at the following documentation provided by Microsoft:
Related Articles
Adding a New User
If you would like to add a new user to your account, simply send us a ticket with your request including the user's name and their email address. We will get them set up on our end, and email back their login credentials. Please let us know if you ...Start Here!
If you are ready to get started, simply accept the quote we sent you and make an online payment (or give us a call at (866) 710-4228). Here's the process to start using Quickbooks on our servers: 1) We will need your current Quickbooks License ...QuoteWerks was unable to establish a DDE connection
Error: "QuoteWerks was unable to establish a DDE connection with the other instance of QuoteWerks that is also running" Solution: This may be because a previous instance of QuoteWerks is still shutting down or is waiting for the user to login. In ...Backing Up Your Company File
In order to host your Quickbooks application, we will need a copy of your current Quickbooks Company file. Here's how to create a Company File Backup: - Log in to Quickbooks in single-user mode. If you’re already logged in, switch to single-user ...Sending Us Your Company File Backup
To get started using Quickbooks, you will need to upload and restore a Company File Backup into a Company File which you can then open in Quickbooks. If you haven't done it already, you will have make a backup of your existing Company File. How? ...