WORKAROUND is to use the Web client for Citrix

WORKAROUND is to use the Web client for Citrix

THE CITRIX WORKSPACE IS NOT CURRENTLY WORKING.  Make sure and use Web client for Citrix 

WORKAROUND is to use the Web client for Citrix: 


- Open a browser 

- Go to https://my.cloudtopoffice.com 

- Log in with your Citrix credentials - CHOOSE USE LIGHT VERSION - NOT DETECT RECEIVER 


***If your Citrix is spinning on the web version it's most likely that you have chosen detect receiver. Here is how to set back to LITE VERSION*** 

- Login to  https://my.cloudtopoffice.com with Chrome/Edge, Firefox 

- At the top, click on settings then down to Account Settings 

- Then choose USE LIGHT VERSION - NOT DETECT CITRIX RECEIVER 


If you open your apps from this webpage you will avoid the problem which is limited to the Citrix Workspace (formerly called the Citrix Receiver). 

**Important Choose LITE VERSION Do not choose Detect Receiver. 


If your Citrix is spinning on the web version, it's most likely that you have chosen detect receiver. Here is how to set back to LITE VERSION 

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If you need help, Here's a link for a support session

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