Connectivity Issues
Citrix Workspace Receiver Reset [MacOS]
Reset Citrix Workspace [Mac Users] At the top of your screen you should see the Citrix Workspace icon. Right Click it, Choose Preferences from the drop-down menu. On the next menu, Go to the Accounts tab. Select any existing Storefronts and click the ...
Citrix Workspace "Store URL is Invalid" Fix
Written Steps: Go to C:\Program Files (x86)\Citrix\<Citrix WorkSpace Version>\ReceiverCleanupUtility.exe Run the ReceiverCleanupUtility.exe as Admin. Allow it to finish completely, verify the only folders left in C:\Program Files (x86)\Citrix are the ...
Logging Off a Remote Session via Citrix Connection Center (Windows)
1. Locate the Citrix Workspace icon on your taskbar. 2. Right-click on the Citrix Workspace icon. 3. From the options that appear, select "Connection Center." 4. Once within the Connection Center, you have two options: - Terminate a specific ...
"Your Apps Are Not Available At This Time" Error Fix
Resolving "Your Apps Are Not Available At This Time" in Citrix Workspace: If you encounter the error message "Your Apps Are Not Available At This Time" when trying to connect via Citrix Workspace, please follow the steps below to resolve the issue: ...
Citrix Web Client Guide
Citrix Web Client - Accessing Citrix Without a Client Installation 1. Go to the web portal (https://my.cloudtopoffice.com). 2. Enter your Citrix credentials. (formatted as Firstname.Lastname). 3. Click on the "Detect Citrix Workspace" button. If ...
Citrix App Shows Up On the Task Bar But the Window Is Not Visible
Symptom: A Citrix program icon is showing up on the task bar but you can't bring the program up. Issue: You can see the program icon on the taskbar, but cannot access the program or maximize it. It's actually open, but it has moved off of the ...
How to Change Your Citrix Password
1) On your local machine (not within Citrix) open a browser. 2) Browse to https://my.cloudtopoffice.com and log in with your credentials. 3) Select the down arrow next to your name in the upper right corner of the screen. 4) Select Account Settings. ...
Refresh Apps on Citrix Workspace
If you do not see an app that should be available to you, refreshing your apps might help. To do this: - Click the arrow under your username, choose refresh apps - Click the plus on the left, sign at the top, all applications - Look for your ...
Citrix Workspace Receiver Reset [Windows]
Reset the Citrix Receiver - Locate the Citrix Workspace icon in your system tray. - Right-click the icon and select "Advanced Preferences". - Once you have selected "Advanced Preferences", select "Reset Citrix Workspace". - After clicking "Reset ...
Resetting the Citrix Workspace [Instructional Video]
To restore the trust connection between your computer and our Citrix servers, please follow these steps to reset your Citrix Workspace: Instructional Video: Written Steps: 1. Access Citrix Workspace Settings - Locate the Citrix Workspace icon in your ...
Dropped Connections in Citrix
When Citrix drops out, there may be no error message or you may receive one of the following messages: Software Caused Connection Abort Software Caused System Abort The Citrix XenApp Server is No Longer Available The Network Connection to Your ...