Connection Issues
Logging Off a Remote Session via Citrix Connection Center (Windows)
1. Locate the Citrix Workspace icon on your taskbar. 2. Right-click on the Citrix Workspace icon. 3. From the options that appear, select "Connection Center." 4. Once within the Connection Center, you have two options: - Terminate a specific ...
Your Apps Are Not Available At This Time When Connecting Through Citrix Workspace
Resolving "Your Apps Are Not Available At This Time" in Citrix Workspace: If you encounter the error message "Your Apps Are Not Available At This Time" when trying to connect via Citrix Workspace, please follow the steps below to resolve the issue: ...
Checking your Internet Connection
Using Citrix (or any other remote application) requires a pervasive connection to the internet. The connection must be steady compared to traditional web browsing, which only needs the connection to pull down fresh data. Here's how you can run a ...
Citrix App Shows Up On the Task Bar But the Window Is Not Visible
Symptom: A Citrix program icon is showing up on the task bar but you can't bring the program up. Issue: You can see the program icon on the taskbar, but cannot access the program or maximize it. It's actually open, but it has moved off of the ...
Refresh Apps on Citrix Workspace
If you do not see an app that should be available to you, refreshing your apps might help. To do this: - Click the arrow under your username, choose refresh apps - Click the plus on the left, sign at the top, all applications - Look for your ...
Logging off of Citrix
On occasion you may need to log off of a server. From here, you may log off a server entirely or terminate a hung application. You can also do this from the "Sprocket" tool in Citrix Workspace.
Add Our SSL Certificate to you internet Browser
This article show how to configure your browser to trust our SSL setting necessary for secure access to our servers Citrix_Firefox_GoDaddy_Security_Certificate.pdf 195 KB Download
Error Could Not Start App When Connecting to Citrix
This past Monday we received a new SSL certificate. (This helps us encrypt your data) Possible Issue for Some Users: This has meant that some users will receive an error when connecting to Tandem resources via the Citrix Receiver. You may receive one ...
Resetting the Citrix Workspace
Here are instructions for resetting the Citrix Workspace. This will re-establish the trust relationship between your computer and our servers. 1. Locate the Citrix Workspace icon in the Windows System Tray/Notification Area. This is at the bottom ...
Dropped Connections in Citrix
When Citrix drops out, there may be no error message or you may receive one of the following messages: Software Caused Connection Abort Software Caused System Abort The Citrix XenApp Server is No Longer Available The Network Connection to Your ...