Connection Issues
Citrix Workspace Receiver Reset [MAC USERS]
Reset Citrix Workspace [Mac Users] At the top of your screen you should see the Citrix Workspace icon. Right Click it, Choose Preferences from the drop-down menu. On the next menu, Go to the Accounts tab. Select any existing Storefronts and click the ...
Citrix Workspace "Store URL is Invalid" Fix
Go to C:\Program Files (x86)\Citrix\<Citrix WorkSpace Version>\ReceiverCleanupUtility.exe Run the ReceiverCleanupUtility.exe as Admin. Allow it to finish completely, verify the only folders left in C:\Program Files (x86)\Citrix are the ...
Logging Off a Remote Session via Citrix Connection Center (Windows)
1. Locate the Citrix Workspace icon on your taskbar. 2. Right-click on the Citrix Workspace icon. 3. From the options that appear, select "Connection Center." 4. Once within the Connection Center, you have two options: - Terminate a specific ...
Your Apps Are Not Available At This Time When Connecting Through Citrix Workspace
Resolving "Your Apps Are Not Available At This Time" in Citrix Workspace: If you encounter the error message "Your Apps Are Not Available At This Time" when trying to connect via Citrix Workspace, please follow the steps below to resolve the issue: ...
Checking your Internet Connection
Using Citrix (or any other remote application) requires a pervasive connection to the internet. The connection must be steady compared to traditional web browsing, which only needs the connection to pull down fresh data. Here's how you can run a ...
Citrix App Shows Up On the Task Bar But the Window Is Not Visible
Symptom: A Citrix program icon is showing up on the task bar but you can't bring the program up. Issue: You can see the program icon on the taskbar, but cannot access the program or maximize it. It's actually open, but it has moved off of the ...
Refresh Apps on Citrix Workspace
If you do not see an app that should be available to you, refreshing your apps might help. To do this: - Click the arrow under your username, choose refresh apps - Click the plus on the left, sign at the top, all applications - Look for your ...
Logging off of Citrix
On occasion you may need to log off of a server. From here, you may log off a server entirely or terminate a hung application. You can also do this from the "Sprocket" tool in Citrix Workspace.
Add Our SSL Certificate to you internet Browser
This article show how to configure your browser to trust our SSL setting necessary for secure access to our servers Citrix_Firefox_GoDaddy_Security_Certificate.pdf 195 KB Download
Error Could Not Start App When Connecting to Citrix
This past Monday we received a new SSL certificate. (This helps us encrypt your data) Possible Issue for Some Users: This has meant that some users will receive an error when connecting to Tandem resources via the Citrix Receiver. You may receive one ...
Resetting the Citrix Workspace
To restore the trust connection between your computer and our Citrix servers, please follow these steps to reset your Citrix Workspace: 1. Access Citrix Workspace Settings - Locate the Citrix Workspace icon in your Windows system tray. The icon in ...
Dropped Connections in Citrix
When Citrix drops out, there may be no error message or you may receive one of the following messages: Software Caused Connection Abort Software Caused System Abort The Citrix XenApp Server is No Longer Available The Network Connection to Your ...