Errors and Updates
QuickBooks Loads Slowly or Gets Stuck on a Grey Screen
If QuickBooks is loading slowly or gets stuck on a grey screen, follow these steps to resolve the issue: Launching the Company File Suppressed 1. Open your company file: - Hold the ALT key on your keyboard. - While holding the ALT key, click OK to ...
Resolving Payroll Errors in QuickBooks Desktop
If you're experiencing issues with payroll errors in QuickBooks Desktop, follow these steps to resolve them: 1. Rebuild Your Data Performing a data rebuild can help identify and correct errors in your database that may be causing payroll issues such ...
Resolving QuickBooks Pop-Up and Freezing Issues in a Hosted Environment
Resolving QuickBooks Pop-Up and Freezing Issues in a Hosted Environment When using QuickBooks in a hosted environment, you might encounter issues where pop-up windows from QuickBooks appear behind the active window or outside the usable space, ...
Stop Getting Unwanted Prompts from Avatax
The Integrated Applications features in Quickbooks enables compatible external programs to share data with QuickBooks. Your Company Preferences settings dictate which applications are allowed to communicate and share with QuickBooks. You may be ...
Quickbooks Remove and Add Integrated Applications
The Integrated Applications features in QuickBooks enables compatible external programs to share data with QuickBooks. Your Company Preferences settings dictate which applications are allowed to communicate and share with QuickBooks. To remove an ...
Moving to a New Version of Quickbooks
When a new version of Quickbooks becomes available , you will need to add it to your Citrix Workspace: - From the Citrix logon screen, click the arrow under your username and then choose refresh apps. - On the left side of the screen, click the plus ...
Trouble with E-mail Validation - Part 2
Some Quickbooks users with Gmail accounts have reported having issues with Webmail Authorization: Gmail considers Quickbooks to be a "Less Secure App (LSA)". If you use Gmail, you can turn on a feature called "Less Secure App Access": - Open Chrome ...
Trouble with E-mail Validation - Part 1
Some users have reported having issues with Webmail Authorization: Since Quickbooks uses Internet Explorer by default, try switching to Chrome: - Open Internet Explorer from your Citrix Workspace (not from your local machine). - Click on the gear ...
Updating Your Company File to a Newer Version
When you first open your existing company file with a newer version of the Quickbooks program, you will be prompted to update the company file to run at the newer version. Here are the steps: - Start the new version of Quickbooks and navigate to your ...
QuickBooks freezes when opening a window
You have encountered an issue where QuickBooks freezes up when performing specific actions that are supposed to bring up a new window in your QuickBooks file. You may be trying to print an invoice, use the register, customize a report...whatever ...