Citrix Web Client Guide

Citrix Web Client Guide

Info
Citrix Web Client - Accessing Citrix Without a Client Installation

1. Go to the web portal (https://my.cloudtopoffice.com).

2. Enter your Citrix credentials. (formatted as Firstname.Lastname).


3. Click on the "Detect Citrix Workspace" button. If prompted.


4. Then, click on "Already Installed".


6. A list of available applications will be displayed. Choose the app you wish to launch, Click "Open".


7. You'll be prompted to save an .ica file, Save it to your downloads and continue.

7. Left-Click the .ica file from the browser to launch your selected application.



Warning

Some users may experience this issue:  "You Cannot Login at This Time".
We've found that opening the portal in an Incognito Window (CTRL+SHIFT+N) resolves this issue.
​

We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?


    • Related Articles

    • Installing Citrix Workspace: Windows

      Installing Citrix Workspace: Windows Via Citrix's Official Website Download the latest version of Citrix Workspace here: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html Go to your downloads folder, and run ...

    • Dropped Connections in Citrix

      When Citrix drops out, there may be no error message or you may receive one of the following messages: Software Caused Connection Abort Software Caused System Abort The Citrix XenApp Server is No Longer Available The Network Connection to Your ...

    • Resetting the Citrix Workspace [Instructional Video]

      To restore the trust connection between your computer and our Citrix servers, please follow these steps to reset your Citrix Workspace: Instructional Video: Written Steps: 1. Access Citrix Workspace Settings - Locate the Citrix Workspace icon in your ...

    • Installing Citrix Workspace

      The Citrix Workspace allows users to connect to CloudTop Office hosted servers. There is a Citrix Workspace for a variety of operating systems including: Windows Mac OS IPad Android The Citrix App makes possible: Saving your files to your local ...

    • Downloading a file from Citrix to your local machine

      To copy files from your Citrix Session (the "cloud") to your local PC/Desktop, follow these steps:     1. From the Citrix Workspace open your "File Explorer" published app.                                          2. Navigate to the file you want to ...