Install Parallels Client: Windows

Install Parallels Client: Windows

Info
To start using your RAS apps:

1. Open a browser and go to https://ras.cloudtopremote.com/

2. Click "Download Client".



3. Click "Download".



3. Run the downloaded file and choose "Install Basic Client".



4. Click "Next".



5. Check the "I accept the terms..." box, click "Next", and click "Next" again.



6. Enable the Customer Experience Program



7. Create Desired Shortcuts and Click "Next".



8. Select "Do not install Single Sign-On component" and click "Next".



9. Click "Install".



10. Click "Finish".



11. Click "Create Connection" to add a RAS connection. 



12. Enter the server address:   ras.cloudtopremote.com



13. Click "Connect".



14. Click "OK" on the Welcome message.



15. Double-click any app to open it.



16. The app will open in its own window, Welcome to our Cloud!

Warning
You may get the following message, You can safely ignore this.

We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?





    • Related Articles

    • How to Log Out of a Remote Session Using the Desktop Parallels Client

      If you experience issues during your remote session, such as slowness, unresponsiveness, or a program freezing, you can log off your session without the need for support assistance. Here's how to log off using Parallels Client: 1. Launch Parallels ...
    • Citrix Web Client Guide

      Citrix Web Client - Accessing Citrix Without a Client Installation 1. Go to the web portal (https://my.cloudtopoffice.com). 2. Enter your Citrix credentials. (formatted as Firstname.Lastname). 3. Click on the "Detect Citrix Workspace" button. If ...
    • Installing Citrix Workspace: Windows

      Installing Citrix Workspace: Windows Via Citrix's Official Website Download the latest version of Citrix Workspace here: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html Go to your downloads folder, and run ...
    • Uninstall/Reinstall the Citrix Workspace: Windows

      Windows 11 1. Click on the Windows button. 2. Select Settings, Then search for "Installed apps", Select it. 3. Locate Citrix Workspace from the list, then click "Uninstall." Previous Windows Versions (10 or below) 1. Open the Control Panel. 2. Select ...
    • Can I install my own software on the Cloudtop Servers?

      If you need additional software applications installed on your virtual desktop beyond those in your original agreement, gather the following info: the name of the software, the URL for the software download, the system requirements page for the ...