Can I install my own software on the Cloudtop Servers?

Can I install my own software on the Cloudtop Servers?

If you need additional software applications installed on your virtual desktop beyond those in your original agreement,  gather the following info:  the name of the software, the URL for the software download, the system requirements page for the software, and any special instructions.   Send the info to us in a support ticket.  How?

We will review the request and either install the software for you, or create a quote for the additional resources needed to support and host that particular applications.



We have a complete support system ( powered by ZoHo Desk ) standing by to help if you have
any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?

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