How many people can access my data through account?

How many people can access my data through account?

Each person needs to have their own hosting account. We do not allow sharing.  Doing so is a violation of our license agreement with Swiftpage and Intuit and is a breach of your hosting agreement with Tandem.   Each violation will have a $150 administrative fee associated with each use.


We have a complete support system ( powered by ZoHo Desk ) standing by to help if you have
any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?

    • Related Articles

    • Need to Cancel Hosting

      Sometimes needs change and you need to cancel your service with Cloudtop Office.  If so, please submit a support ticket with the following details. Notification of your plans What would you like us to do with your backups (we send electronic backups ...

    • Our Policy on GDPR (General Data Protection Regulations)

      We believe that you have the right to privacy and control over your information. This fundamental belief helps guide our Privacy Policy. Any and all data that you provide to Tandem CloudTop, either directly or via our online forms, will NEVER be sold ...

    • Getting Started with RAS Parallels

      You should have received a Welcome letter from us. To start using your RAS (Remote Application Server) apps: - Open a browser and enter this URL: https://ras.cloudtopremote.com/ - Click on Download Client. - Click on the Download button. - Run the ...

    • Creating a Quick Access Shortcut to a Local Folder in RAS

      If you need frequent access to your local folders, you can make things much easier by adding the location to your Quick Access section. Here's how: - From the RAS Portal screen open your "File Explorer" published app. - Locate This PC on the left ...

    • Bringing your Data to your Citrix Environment

      Our tech team will work with you to move your critical data to our data center securely and with little or no downtime. In fact, you can usually work with your existing data until later in the afternoon, and then start utilizing our hosted ...