Changing the Password on Your RAS Account

Changing the Password on Your RAS Account

To change the password on your RAS (Remote Application Server) account:

- Open a browser and enter this URL:  https://ras.cloudtopremote.com/

- Enter your credentials:




- click OK on the welcome message:




- Right-click the Tools icon and select "Change Password"




- Now enter your old and new passwords.  The value for the Domain field is tandem1training .  Click OK.




- The new password is now in effect!



We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?

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