QuoteWerks Crashes When Delivering a Quote (MAC users)

QuoteWerks Crashes When Delivering a Quote (MAC users)

How to Prevent QuoteWerks from Crashing When Delivering a Quote

Issue:

QuoteWerks crashes when delivering a quote due to the absence of a default printer setting.

​Solution:

To resolve this issue, you need to set a default printer on your Mac. Follow the steps below:

Steps to Set a Default Printer on a Mac:

1. Click on the Apple menu located in the top-left corner of your screen.

2. Select "System Settings" from the dropdown menu.

3. In the System Settings, scroll down and click on "Printers & Scanners" located in the sidebar.

4. On the right-hand side, open the “Default printer” pop-up menu.

5. Choose your preferred printer from the list to set it as the default.

Final Steps:

- Log off and then log back into Citrix to apply the changes.

Now, retry the step that was failing with the new default printer. If you continue to experience issues, please contact the helpdesk and create a support ticket for further assistance.

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