Trouble with E-mail Validation - Part 1

Trouble with E-mail Validation - Part 1

Some users have reported having issues with Webmail Authorization:




Since Quickbooks uses Internet Explorer by default, try switching to Chrome:

- Open Internet Explorer from your Citrix Workspace (not from your local machine).
- Click on the gear icon (upper-right corner) to open the Settings Menu.
- Select "Internet options"
- Click on the Programs tab
- Click on the Set Programs buttons




- Select "Set your default programs".




- Set your default Web Browser to Google Chrome.




- Click the OK button to save the changes.
- Reopen Quickbooks and retry the e-mail operation.



We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?



    • Related Articles

    • Trouble with E-mail Validation - Part 2

      Some Quickbooks users with Gmail accounts have reported having issues with Webmail Authorization: Gmail considers Quickbooks to be a "Less Secure App (LSA)".  If you use Gmail, you can turn on a feature called "Less Secure App Access": - Open Chrome ...

    • QuoteWerks getting an e-mail authentication error

      When trying to send an e-mail, you might receive an error message mentioning "authentication". This means your email settings are incorrect. Check with the person that manages your e-mail. Here is some of the things that sometimes go wrong: 1) Multi ...

    • Setting Up QuoteWerks to Work With Your E-mail

      When setting up Quotewerks to be able to send e-mails, there are two methods: Outlook and SMTP. Open Quotewerks, click on the Tools menu, and select My Preferences. Click on the E-Mail tab. Enter the return-mail address that you want your customers ...

    • Setting Up Quickbooks to Work with Web-based E-mail

      Here's how to setup your company file to work with your webmail (Gmail, Yahoo, Hotmail, etc.): Before you get started: QuickBooks can auto-fill settings for Gmail, Yahoo, and Hotmail. You will just need your e-mail address and password. For other ...

    • Setting up an Exchange E-mail in the Citrix Environment

      In order to configure Outlook on our Citrix Servers, we need settings to configure Outlook off of the company network, this may include proxy settings if necessary. Exchange Server E-mail address (some IT departments prefer to use an Exchange Mailbox ...