Unable to Copy Files to My Local Drives

Unable to Copy Files to My Local Drives

If you are not able to copy files to/from your local drives, you might need to check the setting in your Citrix Workspace. 


- Find your Citrix Workspace icon in the notification area (you may have to click "Show hidden icons")
- Right-click on the Citrix Workspace icon and select the Connection Center




- Select "Preferences"




- Make sure "Read and write" is selected.




You should now be able access your local drives.



We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?


    • Related Articles

    • Downloading a file from Citrix to your local machine

      To copy files from your Citrix Session (the "cloud") to your local PC/Desktop, follow these steps:     1. From the Citrix Workspace open your "File Explorer" published app.                                          2. Navigate to the file you want to ...
    • Uploading a file from your local machine to Citrix

      These are the steps to copy files from your local PC/Desktop into your Citrix Session (the "cloud"). For this example, the  "cloud" destination is called "Shared Q Drive (Q:)".  You will have a Q: drive, but it will  have the name of your company + ...
    • Unable to Print From a Citrix App

      Symptom:  You're unable to print from a Citrix app. Issue:  You have a printer that you can use from non-Citrix apps on your computer, but your Citrix apps will not print.  Solution:  Verify that the printer is listed as the default printer on your ...
    • Creating a Mapped Drive To Make It Easy To Go To a Specific Local Folder in RDS

      If you need frequent access to local files and folders, you can make things much easier by creating a mapped drive. Once you do this, the mapped drive will show up in the RDS File Explorer. Here's how: - Open the File Explorer on your local machine. ...
    • Creating a Mapped Drive To Make It Easy To Go To a Specific Local Folder

      If you need frequent access to local files and folders, you can make things much easier by creating a mapped drive. Once you do this, the mapped drive will show up under "This PC" in the File Explorer. - Open the File Explorer on your local machine ...