We use a support portal to track support issues and help you more efficiently. It allows you to receive a tracking number for each separate issue. It also allows us to do research before taking up your time.
Here's three ways to get help:
1) Go to https://helpdesk.cloudtopsupport.com and start a chat. How?
2) If you already have a helpdesk account, go to https://helpdesk.cloudtopsupport.com and submit a ticket. How? If it's your first time, here's how to setup a helpdesk account: How?
3) Send an email to helpdesk@cloudtopsupport.com
Search Tickets - Want to fix it yourself, or just find more information? You can search our Knowledge Base articles, your previously submitted tickets, or both.
KB Articles - Our Knowledgebase is separated into 3 sections, General KnowledgeBase, Hosted Software Help, and Act! Specific Help. You can click on each section to view all articles.
My Area - See a summary of your previously submitted tickets.