We use our support portal to track support issues that can range from simple questions to large issues that might involve outside software vendors and third-party tech support reps. It allows us to support multiple issues across all of our clients while allowing you to keep track of your specific issues (with a historical record of past issues you might have had).
In order to use our support portal, you will first need to create an account.
- Enter your name, email address, and the "Capcha" validation code. Click the "Sign Up" button.
- You will receive an email titled "CloudTopOffice Customer Self-Service Portal Invitation".
- Click on "ACCEPT THE INVITATION".
- A web page will open. Enter the password you would like to use and click the "Register" button.
Once you have a helpdesk account setup, getting help is easy!
How?