QuoteWerks getting an e-mail authentication error
When trying to send an e-mail, you might receive an error message mentioning "authentication". This means your email settings are incorrect. Check with the person that manages your e-mail.
Here is some of the things that sometimes go wrong:
1) Multi factor authentication was turned on
2) Email provider was changed
3) New security protocols are put into place
4) Password changed
Please confirm the correct settings for SMTP email with the person that manages your email. Once you have these settings, go through the normal steps to set up your Quotewerks e-mail.
How?
We have a complete support system standing by to help if you have any questions or problems. Please take a moment to set up a helpdesk account. How?
Once you have a helpdesk account setup, getting help is easy! How?
Related Articles
Quotewerks Crashes When Sending an E-mail
Here's how to stop QuoteWerks from crashing when sending e-mails: Go to the Tools menu, select My Preferences, open the Appearance tab, and set the Color Scheme to "System". We have a complete support system ( powered by ZoHo Desk ) standing by to ...
Setting Up Quickbooks to Work with Web-based E-mail
Here's how to setup your company file to work with your webmail (Gmail, Yahoo, Hotmail, etc.): Before you get started: QuickBooks can auto-fill settings for Gmail, Yahoo, and Hotmail. You will just need your e-mail address and password. For other ...
Setting Up Quickbooks to Work with Outlook E-mail
Here's how to setup your company file to work with Outlook: Open Outlook. If you haven't already configured your e-mail account, do that now. Open Quickbooks. Click on the Edit menu and then select Preferences. Select Send Forms. Select Outlook and ...
Uploading your QuoteWerks Database
In order to host your Quotewerks application, we will need a copy of your current database. Here's how to send it to us: - If you haven't already created a copy of your QuoteWerks database, do it now. How? - Locate the compressed folder that was ...
Start Here!
If you are ready to get started, simply accept the quote we sent you and make an online payment (or give us a call at (866) 710-4228). Here's the process to start using Quickbooks on our servers: 1) We will need your current Quickbooks License ...