ACT! for Web Browser Settings

ACT! for Web Browser Settings

For ACT! for Web to work properly, several settings need to be applied to your web browser.


Configure Internet Explorer to always receive the latest web content:

- Click on the gear icon in the upper-right and open Internet Options




- Select the General Tab
- In the Browsing history section, click the Settings button




- Enable the option for Every time I visit the webpage
- Click OK on the Website Data Settings




Add our web site to the Trusted Sites zone:


- Select the Security tab
- Click Trusted Sites, then click the Sites button




- In the Trusted sites window, uncheck Require server verification (https:) for all sites in this zone
- In the Add this website to the zone: field, enter http://actweb.me/ and then click Add
- Click Close on the Trusted sites




Initialize and script ActiveX controls not marked as safe for scripting for Trusted Sites:

- Click the Custom level… button




- Scroll down to ActiveX controls and plug-ins
- Select Enable under Initialize and script ActiveX controls not marked safe for scripting




Turn on JavaScript:

- Scroll down to Scripting
- Select Enable under Scripting of Java Applets
- Click OK on Security Settings - Trusted Sites Zone




Turn Off Popup Blocker:

- Select the Privacy tab
- Uncheck Turn on Popup Blocker




Accept Cookies:

- Click on the Advanced button




- Select Accept for First-party Cookies and Third-party cookies
- Check the Always allow session cookies box
- Click OK on Advanced Privacy Settings




Ensure that Compatibility Mode is off for our web site:

- Click Apply/OK on the Internet Options screen and then open Compatibility View Settings




- If present, remove  http://actweb.me/  from the Compatibility Mode list
- If enabled, disable the option to Display all intranet sites in Compatibility View
- Click Close on Compatibility View Settings





We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?

    • Related Articles

    • How Do I Change the Browser That ACT Uses to Open Websites

      By default, ACT! uses Internet Explorer to open the websites contained in the Web Site field. To change the browser (to Chrome in this example): - Open the Internet Explorer in Citrix.  - Click on the gear icon in the upper-right and open Internet ...

    • Act! for Web - Integration with Microsoft Outlook

      In order to use Microsoft Outlook with Act! for Web, you must download and install the integration software. Note:  before proceeding, you must uninstall any previous version of ACT! integration software. - Open Internet Explorer and log in to your ...

    • Act! for Web - Merging Duplicate Contacts

      If you find that you have contacts that are duplicated, Act! for Web has a method to combine them: - Click on the Tools menu and select Scan for Duplicates. - Select the fields that you want to use to determine if a contact is a duplicate (for most ...

    • Clear the Chrome Browser Cache

      Over time, the Chrome browser can start to use an increasing of memory. Here's how to reduce the memory usage and increase the browser's performance. 1. Open Chrome and click on the Tools menu in the upper-right corner. Now select the Settings menu. ...

    • WORKAROUND is to use the Web client for Citrix

      THE CITRIX WORKSPACE IS NOT CURRENTLY WORKING. Make sure and use Web client for Citrix WORKAROUND is to use the Web client for Citrix: - Open a browser - Go to https://my.cloudtopoffice.com - Log in with your Citrix credentials - CHOOSE USE LIGHT ...