Getting Started with RAS1 (Remote Application Server)

Getting Started with RAS1 (Remote Application Server)

You should have received a Welcome letter from us.  To start using your RAS (Remote Application Server) apps:

- Open a browser and enter this URL:  https://ras1.cloudtopremote.com/

- Click on Download Client.




- Click on the Download button.




- Run the downloaded file and select "Install Full Client".



- Click "Next"



- Check the "I accept the terms..." box, click "Next", and click "Next" again.



- Click "Next".



- Select "Do not install Single Sign-On component" and click "Next".



- Click "Install".



- Click "Finish".



- Right-click on the Parallels Client and select "Connect".




- Click OK on the Welcome message.




- Double-click on the Parallels Client.




- Now double-click the app to get started:






- Enter your credentials:




- You will be required to choose your own password ... click OK to continue.




- Enter your new password and enter "user" for the domain... Click OK.




- Click OK to continue:




- Click "No".




- Click Open.




- click "Install Parallels Client"









- The app will now open in it's own window!



We have a complete support system standing by to help if you have any questions or problems.  Please take a moment to setup a helpdesk account.  How?

Once you have a helpdesk account setup, getting help is easy!  How?





    • Related Articles

    • Creating a Quick Access Shortcut to a Local Folder in RAS

      If you need frequent access to your local folders, you can make things much easier by adding the location to your Quick Access section. Here's how: - From the RAS Portal screen open your "File Explorer" published app. - Locate This PC on the left ...
    • How many people can access my data through account?

      Each person needs to have their own hosting account. We do not allow sharing.  Doing so is a violation of our license agreement with Swiftpage and Intuit and is a breach of your hosting agreement with Tandem.   Each violation will have a $150 ...
    • Start Here!

      If you are ready to get started, simply accept the quote we sent you and make an online payment (or give us a call at (866) 710-4228).   Here's the process to start using Quickbooks on our servers: 1)  We will need your current Quickbooks License ...
    • Backing Up Your Company File

      In order to host your Quickbooks application, we will need a copy of your current Quickbooks Company file.  Here's how to create a Company File Backup: - Log in to Quickbooks in single-user mode. If you’re already logged in, switch to single-user ...
    • Important Quickbooks Considerations

      As hosting providers for Intuit QuickBooks, there are a few things we do in our hosting environment that we wanted to make you aware of. QuickBooks Licensing: While you must maintain an active subscription to Intuit QuickBooks, the actual license you ...