Sending Us Your Company File Backup
To get started using Quickbooks, you will need to upload and restore a Company File Backup into a Company File which you can then open in Quickbooks.
If you haven't done it already, you will have make a backup of your existing Company File. How?
Here's how you can upload and restore your Company File Backup:
How?
If you're not able to upload and restore the files yourself, here's how you can send us your data:
- Locate your Company File Backup.
- Enter your e-mail address and click on the "Choose File" button.
- Navigate to your Company File Backup and click on the "Open" button (you can send up to five files if needed).
- Click on the "SendThisFile" button.
- Repeat the process if you have additional Company File Backups
Once we have loaded your files into the cloud, you will need to restore the Company File Backups.
How?
We have a complete support system ( powered by ZoHo Desk ) standing by to help if you have
any
questions or problems. Please take a moment to setup a helpdesk account. How?
Once you have a helpdesk account setup, getting help is easy!
How?
Related Articles
Opening Your Quickbooks Company File for the First Time
When your first run Quickbooks, you will have to navigate to your company file: - Open Quickbooks - Click on "Open or restore an existing company" - Select "Open a company file" and click Next - Click on This PC in the left-hand panel, open your ...
Restoring an Existing Quickbooks Backup File
If you sent us your Quickbooks company backup files, you will need to restore them before you can start using Quickbooks. - Open Quickbooks - Click on "Open or restore an existing company" - Select "Restore a backup copy" and click Next - Select ...
Backing Up Your Company File
In order to host your Quickbooks application, we will need a copy of your current Quickbooks Company file. Here's how to create a Company File Backup: - Log in to Quickbooks in single-user mode. If you’re already logged in, switch to single-user ...
Troubleshooting Issues with your Quickbooks File
If you’ve been advised by Quickbooks Support to address an issue on your server, please bear in mind that our servers host around 100 other companies, none of whom have reported similar problems. This suggests that the issue is likely not originating ...
Important Quickbooks Considerations
As hosting providers for Intuit QuickBooks, there are a few things we do in our hosting environment that we wanted to make you aware of. QuickBooks Licensing: While you must maintain an active subscription to Intuit QuickBooks, the actual license you ...